To secure a booking, the Company requires a completed booking form together with a deposit of 15% of the total price of the trip per person.
The booking is accepted and becomes definite only when you have made your downpayment.
Once the Company has confirmed payment the client will be issued a Trip Confirmation email. It is at this point that a contract between the Company and the Client comes into existence. Before your booking is confirmed and a contract comes into force, the Company reserves the right to decline any booking at their discretion. The contract is between the Company and the Client, being the person named on the booking form. The contract, including all matters arising from it, is subject to Spanish law and the exclusive jurisdiction of the Spanish Courts. No employee, contractor, or sub-contractor of the Company other than a director has the authority to vary or omit any of these terms or promise any discount or refund.
Making a booking
Upon making a booking for a chosen trip the client agrees to pay a deposit of 15% of the total value of your booking. Upon arrival, the client is responsible for paying the remaining 85% of the total value of your booking as well as any additional services which have been arranged.
Cancellation by the Client
The client may cancel the booking up to 15 days before arrival and receive the deposit back.
How do I get a refund?
– 30 days or more before your arrival: ……75 % refund
– 29 to 15 days before your arrival:…….50 % refund
– Cancellation less than 15 days before your arrival, or during your stay : no refund
Cancellation by the Company
The Company will not cancel a trip any later than six weeks prior to the commencement of the trip. A proviso to this – the Company reserves the right to cancel a trip at any stage prior to the scheduled departure due to terrorism, natural disasters, political instability, or other external events which make it unviable for the Company to operate our planned schedule. In such a case, the Company will, at its own discretion, refund the trip price only.
Can I change my booking?
If the client wishes to change their booking in any way, the client must contact the Company as soon as possible and the Company will accommodate any requests to the best of our ability. Surcharges may apply.
Traveling with the Company may involve risks above and beyond those encountered on a more conventional holiday. Vacations involving snowboarding, skiing, surfing, rock climbing, mountain biking, and kayaking have inherent dangers that can result in serious injury and even death. Our use of guides and coaches can help to reduce these dangers but it cannot eliminate them. The client must be prepared to accept the risks associated with snowboarding, skiing, surfing, rock climbing, mountain biking, and kayaking the client attends our trips. Likewise, the client must also be prepared to accept responsibility for their own actions during our trips. Although our guides and coaches may provide the client with advice and directions it is ultimately the client’s responsibility to determine their limits of capability and experience and to avoid crossing these limits. The Company will not be held accountable for the choices and decisions made by the client during our trips. Our vacations may also involve dangers due to the countries and regions we visit. The Company visits some geographical regions where, among other things, the standard of accommodation, transport, safety, hygiene, cleanliness, medical facilities, telecommunications, and infrastructure may not be of the standard that the client is used to or would find on a more conventional holiday. The safety of roads and standard of driving practices may also be lower in some of these regions relative to what the client is accustomed to. Although the Company does its utmost to ensure that our drivers adhere to local driving laws and drive carefully and safely, the Company cannot guarantee the safety of the client while driving with us and will not be held accountable for road accidents that occur during the client’s travels with us. By agreeing to these terms and conditions the client accepts the risks outlined in the above two paragraphs and fully assumes the risks of traveling with the Company. The client agrees to release the Company from any liabilities connected to these risks. 14) The release of Liability, Waiver of Claims, Assumption of Risks, and Indemnity Agreement (hereafter the “Release Agreement”) By agreeing to this release agreement the client will waive certain legal rights, including the right to sue. Please read carefully! To: Spot Surf Maroc, and their directors, officers, employees, agents, independent contractors, subcontractors, representatives, sponsors, successors, and assigns (all of whom are hereafter collectively referred to as “the RELEASEES”). The assumption of Risk: I am aware that snowboarding, skiing, surfing, mountain biking, rock climbing, kayaking, and any other activities offered by the Company involve the risk of injury. I am aware that there is a risk of negligence by the Company and/or the trip operator, including the failure by the Company and/or the trip operator to safeguard or protect me from or warn me of the risks, dangers, and hazards of skiing, snowboarding, surfing, mountain biking rock climbing, and kayaking. I freely accept and fully assume all risks, dangers, and hazards associated with participating in a Spot Surf Maroc. trip and the possibility of loss, personal injury, or death resulting therefrom. In consideration of booking a Spot Surf Maroc. trip I hereby agree as follows: 1) To waive any and all claims that I have or may in the future have against the RELEASEES and to release the RELEASEES from any and all liability for any loss, damage, expense, or injury, including death, that I may suffer or that my next-of-kin may suffer as a result of a Spot Surf Maroc. trip due to any cause whatsoever, including negligence, breach of contract or breach of any statutory or other duty of care, on the part of the RELEASEES, and further including the failure on the part of the RELEASEES to safeguard or protect me from or warn me of the risks, dangers, and hazards of participating in a Spot Surf Maroc. trip. 2) To hold harmless and indemnify the RELEASEES from any and all liability for any property damage or personal injury to any third party resulting from my participation in a Spot Surf Maroc. trip. 3) This Release Agreement shall be effective and binding upon my heirs, next-of-kin, executors, administrators, assigns, and representatives, in the event of my death or incapacity; 4) This Release Agreement and any rights, duties, and obligations as between the parties to this Release Agreement shall be governed by and interpreted solely in accordance with the laws of Morocco and no other jurisdiction… 5) Any litigation involving the parties to this Release Agreement shall be brought solely within New Morocco and shall be within the exclusive jurisdiction of the Courts of Morocco.